Management Team


Specifying Techniques is a platform that enables built environment professionals access to the most recent and innovative products and specifications across Southern Africa. Our borderless and innovative model enables accurate and consistent product specifications across all major touch points for developers and building designers. Management Teams Purpose To lead, manage and drive regional success by enabling others to meet the company’s strategic objectives, responsible for the end-to-end delivery of Client Appeasement and for ensuring the below requirements including full leadership requirements are met across the region. Job Responsibilities The below list of responsibilities are not limited to what is required, in some ways you may be expected to exceed these responsibilities when required.

  • Act as the Client Facing interface between Client / Service Provider Managers and the ICT service provided.
  • Develop and design strategies with clients to increase market presence and ensure client requirements are met.
  • Oversee Service management, Service Operations & Service Reviews to ensure service standards in line with service level agreements and drive continuous service improvement.
  • Build and maintain relationships with relevant stakeholders.
  • Identify and meet stakeholder needs, including giving them regular feedback.
  • Identify opportunities for new business development.
  • Achieve clear accountability of team members.
  • Ensure relevant processes and procedures are followed.
  • Engage with the team and identify additional training and development requirements.
  • Identify opportunities for improvement.
  • Stay abreast of developments in the construction industry, ensuring personal and professional growth.
  • Understand and embrace the company vision and values, leading by example.
  • Participate in the development and implement action plans to address organisational development goals.
  • Create a client service culture through various interventions.
  • Achieve operational excellence.
  • Set, allocate and review performance targets (KPIs) for the team.
  • Mentor and coach staff on identified performance gaps.
  • Motivate staff to perform and contribute to the success of the business by creating an environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
  • Maintain a high performing team and ensure an environment for optimal performance is created.
  • Manage the on boarding process of new employees.
Essential Qualifications
  • Matric / Grade 12 / National Senior Certificate
  • Relevant 3 year Degree/ Diploma (NQF Level 6) desirable
  • 8 Years experience in operations / project or service management
Type of Exposure / Experience
  • Built Environment
  • Able to run virtual teams
  • Project management skills
  • Strong problem solving and analytical skills
  • Attention to details
  • Working with industry professionals - architects, engineers, quantity surveyors, developers, etc.
  • Experience with direct marketing, B2B, B2C and B2G
  • Experience with large corporates
  • Managing a team of people
  • Communicating job requirements and performance standards to others
  • Conducting performance appraisal reviews
  • Checking performance data to measure employee performance
  • Measuring client satisfaction




Marketing Consultants


Specifying Techniques is a platform that enables built environment professionals access to the most recent and innovative products and specifications across Southern Africa. Our borderless and innovative model enables accurate and consistent product specifications across all major touch points for developers and building designers. Marketing Consultants Position This position is responsible for creating and leading strategies for the company's business in regions across Africa, with a focus on accelerating call volume growth and market visibility through the creation and implementation of sales and marketing initiatives with our partner agencies. This position directly manages relationships with built environment professionals and our partner agencies across the assigned region. This position will report to the Country/Regional Manager. Position Requirements

  • Minimum of 2 years’ relevant experience in the built environment
  • Sales and Business Development experience in the region for which you are applying
  • Ability to work under pressure and keep to tight deadlines
  • Ability to work independently
  • Honesty and reliability
  • Willingness to travel approximately 50% of the time
  • Written and verbal fluency in English and the local language
  • Flexibility and adaptability to juggle a range of different tasks
  • Discretion and an understanding of confidentiality
  • Ability to live up to company values
  • Must currently reside in region applying for
  • Drivers license, own transport
Qualifications
  • Grade 12 Certificate
  • Bachelor's Degree in Marketing or Business Administration advantageous
  • Sufficient experience may be accepted in lieu of a Bachelor's Degree
Resposibilities
  • Manage strategic partnerships/relations with built environment professionals and our partner agencies
  • Analyse ongoing construction projects and upcoming projects with built environment professionals and our partner agencies in order to market, negotiate and specify partner agencies ranges - in line with the volume and distribution goals, marketing initiatives and growth strategies of our partners
  • Manage sales and promotional initiatives in the region and work with the Regional Manager to establish an strategic plan for the region
  • Lead and coordinate with partner agencies to strengthen the brand’s market presence and increase volume and market share growth
  • Generate and report on all activities and projects
  • Analyse performance of marketing objectives quarterly or bimonthly with the partner agencies to ensure that the objectives are being met
Competencies
  • Exceptional telephone skills
  • Excellent planning and organising skills
  • Assertiveness
  • Good organisational and time management skills
  • Exceptional written and oral communication skills
  • Innovation – reviewing and improving office processes
  • Excellent attention to detail




Admin Assistants


Specifying Techniques is a platform that enables built environment professionals access to the most recent and innovative products and specifications across Southern Africa. Our borderless and innovative model enables accurate and consistent product specifications across all major touch points for developers and building designers. Admin Assitants Role Administration assistants are the foundation of our activities, responsible for the day to day functioning of our business by actively working with marketing consultants to identify and secure facetime with industry professionals.





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