Privacy Policy

Updated 25 June 2020.

This policy may change without notice, we will however endeavour to notify you of significant changes which affect your personal information. We collect and store information in compliance with PoPI, and we are working towards GDPR compliance. Our current services are only offered to visitors from the following SADC regions; South Africa, Namibia, Mozambique, Botswana

 

What personal data we collect and why we collect it

Your submissions

 

When users of our website navigate the site or submit forms for registrations, contact requests or others, we collect the data you submit in order to provide the relevant service. This data may include names, email address, professional registration information, location, identification numbers or others. 

 

We also collect any comments or reviews which may be left on the site, and also the visitor’s IP address and browser user agent string to help spam detection. If you load any media such as profile pictures, or photos of products, we store that and based on its intended use, it may be shown to the public.

Media

 

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

 

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

 

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

 

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Your data is securely stored and may be shared with third parties in order to fulfil the services we are offering, such as passing on your registration details to a webinar host for accreditation and if agreed to by you, direct contact and marketing.

Your information is never publicly available and will never be shared outside of the direct service providers.

 

How long we retain your data for

Your data is retained indefinitely, as long as is required to provide the continuous service to you. Your personal details for online courses are stored and archived securely after 24 months. If you would like your data deleted, please contact us to request it.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their login email). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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